Service / Warranty

The standard factory warranty is provided on all systems.
Earpieces and microphones naturally also have a guarantee, but wire breaks are excluded.
Batteries and battery packs are excluded from the warranty.
water and moisture damage are also not covered by the warranty conditions
We give an exchange guarantee, if you have a defective part or a malfunction, first call us 06 5388 5390 (abroad +31653885390)
We can resolve most malfunctions by telephone, if that is not possible you send the part to us and we will immediately send a replacement device upon receipt.
We understand that you need the instruction set and will therefore make every effort to work with the sets.
All repairs are carried out as much as possible in our own workshop to offer the fastest possible solution.
Send your goods preferably by registered mail, or at least with a track and trace code.
About 1% of shipments go wrong at NL post, don't let it be yours.

Ask ???? you can call us 7 days a week between 8 a.m. and 9 p.m. on 06 5388 5390 or from abroad 0031 6 5388 5390

reparatie service

We repair all brands of hippic instructional systems in our own repair shop.

  • equiteacher
  • equitrainer
  • equicoach
  • whis

We also think of solutions to your specific issue, such as working with a hearing aid, 30 years of experience in electronics will really come true.